1. Overview of Privacy Policy
We value the security of information generated when customers visit our website, browse products, and complete purchases. We have established this Privacy Policy to explain how we collect, use, protect, and manage customer information. By visiting this website, browsing products, submitting orders, or using related services, customers acknowledge that they have read and understood the contents of this Privacy Policy.
We are committed to protecting customers’ personal information and use such information only to the extent necessary to provide website services, process orders, improve the shopping experience, and maintain the website’s normal operation. We will not use customer information for unauthorized purposes, nor will we process customer data beyond the scope defined in this policy.
2. Scope of Information Collection
When customers visit the website, register an account, submit an order, contact us, or participate in website-related activities, we may collect information voluntarily provided by the customer. This includes, but is not limited to, names, email addresses, contact phone numbers, shipping addresses, order details, and payment-related information.
Additionally, to improve website functionality and enhance the shopping experience, we may automatically collect certain technical information, such as browser type, device information, access times, pages visited, network addresses, and website usage data.
This information is primarily used for order processing, website maintenance, security management, customer service, and the optimization of website content.
3. Use of Cookies
To enhance the browsing experience, improve website functionality, and analyze user traffic, our website may use cookies and similar technologies.
Cookies are small data files stored in the customer’s device browser. They help the website remember information about the customer’s visit, such as browsing preferences, shopping history, pages visited, and usage habits.
Our primary purposes for using cookies include:
(1) Maintaining normal website operation, such as helping customers complete the checkout process, saving shopping cart information, and improving page loading efficiency;
(2) Remembering customer choices, such as language settings, browsing preferences, and records of certain website actions;
(3) Analyzing website traffic to understand how customers use the site and to optimize product displays, page designs, and service workflows;
(4) Enhancing website security by detecting abnormal access behavior and protecting the website and the customer transaction environment.
Customers can manage or delete cookies through their browser settings or choose to disable cookie functionality. However, if certain cookie functions are disabled, some website features may not operate correctly; for example, shopping cart retention, the order checkout experience, or page display quality could be affected.
4. Use of Information
The information we collect is primarily used for the following purposes:
(1) Processing orders, including order confirmation, product delivery, payment verification, and after-sales service;
(2) Sending order-related notifications to customers, such as order status, shipping information, and service reminders;
(3) Responding to customer inquiries, handling return and refund requests, and resolving transaction-related issues;
(4) Analyzing website operational data to improve product presentation, the shopping process, and customer service;
(5) Optimizing the customer browsing experience through cookies and related technologies.
We will not use customer information for illegal activities unrelated to our website services, nor will we sell customers’ personal information without permission.
5. Protection of Payment Information
When purchasing products through the website, customers may complete transactions using credit cards or PayPal.
Payment information is processed via secure payment systems to ensure transaction security. We will not ask customers to provide their full payment passwords, nor will we store highly sensitive information such as complete bank card PINs.
Customers are responsible for safeguarding their payment accounts and should avoid disclosing account login credentials or payment verification details to unauthorized individuals.
6. Information Sharing
To provide our website services, we may share limited information with relevant service providers—such as shipping carriers, payment processors, and technical service providers—to the extent necessary.
Information sharing is strictly limited to order fulfillment, payment processing, website maintenance, and customer service; it will not be used for unauthorized commercial purposes.
7. Information Security
We implement reasonable technical and administrative measures to protect customer information and mitigate the risks of data breaches, unauthorized access, or misuse.
While we strive to maintain the security of customer information, the internet environment cannot be guaranteed to be absolutely secure; therefore, customers should also take necessary precautions to protect their account information and personal data.
8. Customer Information Management
Customers wishing to access, correct, or inquire about the use of their personal information may contact us via the contact details provided on the website.
We will handle customer requests regarding their information in accordance with applicable laws and actual circumstances, providing assistance within reasonable limits.
9. Privacy Policy Updates
We may update this Privacy Policy in response to operational needs, changes in laws and regulations, or service adjustments. Updated content will be posted on the website and will take effect from the date of publication.
Continued access to and use of the website by the customer constitutes acceptance of the updated Privacy Policy. Due to persistent losses, the merchant decided to clear out stock at a loss.